LocArk Privacy Policy - Website, Purchase, and App Data

Last updated: June 24, 2026

This Privacy Policy explains how we collect, use, disclose, and protect information in connection with our website, purchase flows, support channels, and related services (the “Service”). It also explains your privacy rights and choices.

LocArk is a local-first application. Your personal knowledge data and content created within the LocArk apps stay in the storage location you choose and are not transmitted to LocArk-hosted servers unless you explicitly use a feature that clearly states data transfer. The Website and related purchase or support flows collect only the minimal data necessary to operate, process purchases, provide updates, and improve the site experience.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Applications means the LocArk desktop and mobile applications.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to SELFARK LTD, with its principal place of business in the United Kingdom.
  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Country refers to: United Kingdom
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Website, purchase flows, support channels, and related services provided by the Company.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website refers to LocArk, accessible from https://locark.com
  • Workspace Content means notes, passwords, boards, mind maps, files, and other content you create or store inside the Applications in a workspace storage location you choose.
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Website, purchasing products, or contacting support, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This typically includes:

  • Email address (e.g., when you subscribe to updates or contact us)
  • Name and billing information (when you purchase via Stripe Checkout; payment card data is handled by Stripe and not stored on our servers)
  • Information you intentionally submit in support requests, feedback forms, or similar communications
  • Usage Data (as described below)

Workspace Content is not collected by the Company unless you intentionally submit it to us, for example by attaching files to a support request or using a feature that clearly states data transfer.

Usage Data

Usage Data is collected automatically when using the website.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the website via a mobile device, similar technical information may be collected as described above (e.g., device type, OS, browser type), subject to your device/browser settings.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar technologies to operate the site and, if enabled, to understand site usage. The technologies we use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on your device. You can instruct your browser to refuse cookies or to indicate when a cookie is being set. Essential cookies are required for basic site functionality. If you disable non-essential cookies (e.g., analytics), the site will continue to function.
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies

    Type: Session Cookies

    Administered by: Us

    Purpose: These Cookies are essential to provide services available through the Website, keep basic site sessions working, and support security-sensitive flows such as checkout or contact forms. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

  • Cookies Policy / Notice Acceptance Cookies

    Type: Persistent Cookies

    Administered by: Us

    Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

  • Functionality Cookies

    Type: Persistent Cookies

    Administered by: Us

    Purpose: These Cookies allow us to remember choices You make when You use the Website, such as language, theme, or download platform preference. The purpose of these Cookies is to provide You with a more consistent experience and to avoid You having to re-enter your preferences every time You use the Website.

If we use analytics, it may be provided by Google Analytics. Where enabled, Google Analytics uses cookies to help analyze how users interact with the site. You can opt out by using browser settings or Google’s opt-out tools. We only deploy analytics where lawful and appropriate.

We do not use third-party advertising cookies.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
  • To contact You: to contact you by email or other means regarding updates, security notifications, or information related to your purchase or inquiries.
  • To provide You with product updates, release notes, and relevant information similar to what you purchased or requested, unless you opt out.
  • To manage Your requests: To attend and manage Your requests to Us.
  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
  • For limited site improvement: We may use aggregated or non-identifying information to understand site usage, improve documentation and product pages, and maintain the Service.

We may share Your personal information in the following situations:

  • With Service Providers: We may share your personal information with service providers to operate the site (e.g., hosting), process payments (e.g., Stripe), and, where enabled, analytics (e.g., Google Analytics).
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Policy or as required by law. For example, billing records may be retained to comply with tax and accounting obligations, and support messages may be retained while needed to resolve requests and maintain a reasonable support history.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information may be processed in the United Kingdom and other countries where our service providers operate. These locations may have different data protection laws than your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take steps to ensure that your data is protected in accordance with this Policy and applicable law, including using appropriate safeguards for international transfers where required (e.g., Standard Contractual Clauses for EEA/UK transfers).

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our website may give you the ability to delete certain information (e.g., unsubscribe links in emails). You may also contact us to request access to, correct, or delete personal information that you have provided.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of your Personal Data is important to us. We use reasonable technical and organizational measures appropriate to the nature of the data. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.

Children’s Privacy

Our Service is not directed to children below the minimum age required by applicable law. Minors should use the Service only with permission from a parent or legal guardian where required. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us to request deletion.

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated Policy on this page and update the “Last updated” date. If changes are material, we will provide additional notice as required by law (e.g., website notice or email).

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

This Policy describes processing related to the Website, purchases, support, and information you intentionally submit to the Company. It does not grant the Company rights to Workspace Content that remains in a storage location you choose. Depending on your location (e.g., EEA/UK/California), you may have additional rights such as access, deletion, portability, and objection; you can exercise these by contacting us.